Troubleshooting Syncing Data Issues

If you have problems syncing between devices try the following in order:

1. Ensure iCloud Drive is On
   • Make sure that iCloud Drive sync is enabled on all of your devices. See this Apple Support article for instructions for your device.
2. Toggle Orion in iCloud Settings
   • iOS / iPadOS
     • Open Settings/Apple ID/iCloud/Apps Using iCloud/Show All and toggle off and on the button beside Orion
   • MacOS
     • Open Settings/Apple ID/iCloud/iCloud Drive/Apps Syncing to iCloud Drive - Options and uncheck and check the box beside Orion
3. Toggle Sync in Settings
   • MacOS
     1. Use the Orion menu to open Settings.
        
     2. Click the Sync tab and find the box for Enable cross-device sync of your tabs, bookmarks, and reading list. Turn it off and then back on.
     3. If sync is not working as expected, you can try the Force Sync button.
        
   • iOS / iPadOS
     1. Tap the three-dot menu (•••) in the upper-right corner of the screen.
        
     2. Tap Settings.
        
        
     3. In the Sync section, turn Sync off and then back on.
     4. If sync is not working as expected, you can try the Force Sync button.