Troubleshooting Syncing Data Issues

If you have problems syncing between devices try the following in order:

1. Ensure iCloud Drive is On
   • Make sure that iCloud Drive sync is enabled on all of your devices. See this Apple Support article for instructions for your device.
2. Toggle Orion in iCloud Settings
   • iOS / iPadOS
     • Open Settings/Apple ID/iCloud/Apps Using iCloud/Show All and toggle off and on the button beside Orion
   • MacOS
     • Open Settings/Apple ID/iCloud/iCloud Drive/Apps Syncing to iCloud Drive - Options and uncheck and check the box beside Orion
3. Toggle Sync in Settings
   • MacOS
     1. Use the Orion menu to open Settings.
        
     2. Click the Sync tab and find the box for Enable cross-device sync of your tabs, bookmarks, and reading list. Turn it off and then back on.
        
   • iOS / iPadOS
     1. Tap the three-dot menu (•••) in the upper-right corner of the screen.
        
     2. Tap Settings.
        
     3. In the Sync section, turn Sync off and then back on.